Kinetic

Disclaimer:

Kinetic: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Credit restrictions may apply. Subject to availability, Windstream Terms and Conditions, and Windstream Acceptable Use Policy.

Kinetic Internet: Kinetic cannot guarantee upload or download speeds or uninterrupted, error-free service. Speed availability, capabilities, and provisioning vary depending on several factors: network and terrain conditions; Internet, website, or network congestion; effect of Wi-Fi use; number of concurrent users; and customer location. Speeds 25 Mbps and above may be provisioned in a range including a minimum and maximum speed. Kinetic will provision customer's location for the fastest speed within the available range but it may be less than the maximum.

Kinetic Gig Speed Fiber: Kinetic Gig Speed Fiber has up to 1,000 Mbps upload speed, which is 5X faster than the best advertised cable internet speed, which has 200 Mbps upload speed.

Giftcard: After eligibility has been confirmed by Kinetic, which is determined in Kinetic's sole discretion, customers will receive a redemption email and can choose immediate electronic delivery or a physical card by mail. If a physical card delivery is selected, a $3 shipping and handling fee will be deducted from the balance amount of the card and the card will ship within 5–7 business days. There is a maximum of one prepaid card per household. Use your card everywhere Mastercard is accepted in the U.S., by phone or online. The Prepaid Card is issued by The Bancorp Bank Member FDIC pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Your use of this Card constitutes acceptance of the Cardholder Agreement, and some fees may apply. This is not a gift card. Please note that prepaid cards are subject to expiration so pay close attention to the expiration date on your card.

99.9% Network Reliability: Kinetic Network Reliability based on monthly average results from March 2023 to March 2024 as measured by the Windstream Network Operations Center using formula (Available Customer Hours divided by Total Customer Hours (Available Customer Hours plus Customer Outage Hours). Customer Outage Hours does not include planned maintenance emergency events (hurricanes, winter storms, mass flooding, etc.).

Equipment: Monthly equipment fees may apply. Kinetic-provided modems are capable of in-home networking but connected devices may experience speeds slower than advertised or referenced in your Internet plan.