Kinetic

Disclaimer:

Kinetic by Windstream: Non-transferable offer for residential customers that may not be combined with other promotions. Credit restrictions may apply. Subject to availability, Windstream Terms and Conditions (www.windstream.com/terms), and Windstream Acceptable Use Policy (www.windstream.com/about/legal/acceptable-use-policy). Eligibility: Must be a new Kinetic Broadband Internet customer (i.e., you have not received Kinetic Internet service within the past 30 days) to qualify. Advertised price is for 12 months and includes both a promotional credit and a $10 per month AutoPay bill credit. Promotional credit applicable at sign-up; $10 AutoPay credit requires separate enrollment. After enrollment, $10 AutoPay bill credit may take up to two billing cycles to reflect on the bill. To enroll after the point of sale, visit www.windstream.com/gokinetic or by calling a service representative at 877-807-9463. Customers that do not wish to enroll in AutoPay will not receive additional $10 bill credit. Discounted Gig Speed for 3mo.: For 3 months after upgrade, qualifying Kinetic Internet customers will receive credit to offset difference between standard Gig Speed and Promotional Rate of $39.99/mo. After 3 months, promotional rates of $69.99/mo. Gig Speed will apply. After 12 months, the then current, standard Kinetic Internet rate will apply. Additional fees for bundle additions or voice service will apply. Customer is responsible for payment of applicable taxes, fees, and surcharges, as these are not included in promotional or standard rates. Additional restrictions may apply. Kinetic Internet: Kinetic cannot guarantee upload or download speeds or uninterrupted, error-free service. Speed availability, capabilities, and provisioning vary depending on several factors: network and terrain conditions; Internet, website, or network congestion; effect of wi-fi use; number of concurrent users; device limitations; and customer location. Speeds 25 Mbps and above may be provisioned in a range including a minimum and maximum speed. Kinetic will provision customer’s location for the fastest speed within the available range but may be less than the maximum. Equipment: Monthly equipment fees may apply. Kinetic-provided modems are capable of in-home wireless networking but connected devices may experience speeds slower than advertised or referenced in your Internet plan. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee. Whole Home Wi-Fi Set Up: Whole Home Wi-Fi installation includes installation by Kinetic of Kinetic provided Kinetic Gateway (modem), and Whole Home Wi-Fi Equipment (wi-fi extenders), if required, and connection of wi-fi capable devices within the home to the newly installed wi-fi network. Whole Home Wi-Fi Set Up: Whole Home Wi-Fi installation includes installation by Kinetic of Kinetic provided Kinetic Gateway (modem), and Whole Home Wi-Fi Equipment (wi-fi extenders), if required, and connection of wi-fi capable devices within the home to the newly installed wi-fi network. Whole Home Wi-Fi: After the first month of service, you will be responsible for payment of the standard $10.99 per month rate for Whole Home Wi-Fi (with up to three (3) Whole Home Wi-Fi Equipment (wi-fi extenders) units included), plus an additional $10.99 per month for each Whole Home Wi-Fi Equipment (wi-fi extender) unit beyond the three (3) included in the base price. Applicable taxes, fees and surcharges are not included with this offer, and you will be responsible for payment of such fees, including those that apply during your first month of service. Additional restrictions may apply. Installation/Activation: An Internet Activation fee may apply. Professional Installation may be covered under this fee. Kinetic Reward Prepaid Giftcard: After eligibility has been confirmed by Kinetic, which is determined in Kinetic’s sole discretion, customers will receive a redemption email and can choose immediate electronic delivery or a physical card by mail. If physical card delivery is selected, a $3 shipping and handling fee will be deducted from the amount of the card and the card will ship within 5-7 business days. There is a maximum of one prepaid card per household. Use your card everywhere Mastercard is accepted in the U.S. Issued by The Bancorp Bank, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Your use of the prepaid card is governed by the Cardholder Agreement, and some fees may apply. This is not a gift card. Please note that prepaid cards are subject to expiration, so pay close attention to the expiration date of the card. 99.9% Service Availability: Kinetic service availability scores as measured by the Windstream Network Operations Center from July 2021 to July 2022 using the formula Available Customer Hours divided by Total Customer Hours (Available Customer Hours plus Customer Outage Hours). Available Customer Hours does not include planned maintenance, emergency events (hurricanes, winter storms, mass flooding, etc.), or other events outside of Windstream’s control. Multitenant: If you are a tenant in a multitenant property, Kinetic by Windstream may have the right to exclusively market its communications services to you and other tenants in your multitenant property. This right does not mean that Kinetic is the only communications service provider available, and service from an alternative provider may be available. ©2023 Windstream Intellectual Property Services, LLC. All rights reserved. Kinetic and Windstream are registered service marks or trademarks of Windstream Intellectual Property Services, LLC. All other marks are the property of their respective owners